Terms of Service

Fluxy.uk provides hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of Fluxy.uk agree to and are subject to our Acceptable Use Policy, Privacy Policy and the following Terms of Services:

Clients acknowledge that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of Fluxy.uk that damages resulting from any interruption of service are difficult to ascertain. Therefore, clients agree that Fuxy.uk shall not be liable for any damages arising from such causes beyond the direct and exclusive control of Fluxy.uk.

Client further acknowledges that Fluxy.uk’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by the client for services during the period damages occurred. In no event shall Fluxy.uk be held liable for any special or consequential damages, loss or injury.

Indemnification Policy

You agree to use all Fluxy.uk services and facilities at your own risk. Fluxy.uk specifically disclaims all warranties of merchant ability and fitness for a particular purpose. In no event shall Fluxy.uk be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Clients agree that they shall defend, indemnify, save and hold Fluxy.uk harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Fluxy.uk, its agents, its customers, officers and employees, that may arise or result from any service provided, performed, agreed to be performed, or any product sold by its customers, its agents, employees or assigns. Clients agree to defend, indemnify and hold harmless Fluxy.uk against liabilities arising out of any injury to person or property caused by any products sold or otherwise distributed in connection with Fluxy.uk’s network.

Fluxy.uk reserves the right to intervene with any website/data hosted on its servers/network in the interest of its clients. Any material supplied/hosted by a client that is infringing or allegedly infringing on the proprietary rights of a third party copyright owner is subject to removal from Fluxy.uk’s servers/network. Fluxy.uk shall be the sole judge of what violates this policy.

Billing

At this time, we bill monthly and annually, depending upon the plan. We provide a 7-day money-back (refund) guarantee. Each refund request must be submitted using our support ticket system located at clients.fluxy.uk. Each refund request is evaluated on a case by case basis – depending on the situation, no refund, full refund or partial refund will be issued. If a refund is not issued, an account credit may be issued. Fluxy.uk will only issue a refund or credit within 7 days after the initial sign up date of the service. Therefore, Fluxy.uk retains the right to grant or deny any refund or credit request – not affected by date. For some special offers, the money-back guarantee day will be varied; Domain Name registration/transfer fee(s) and servers are non-refundable. To prevent abuse, only a client’s first invoice is eligible for a refund, unless stated otherwise.

We accept Visa, Mastercard, American Express, Discover Card & PayPal. All services are set up, free of any fees or charges. Clients are encouraged to pay by credit or debit card, as it is the easiest way to handle payments at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.

Late Payments

All services are billed according to the date that they were first activated on. If you do not pay for service renewal within 5 days after the due date, your service will be suspended. If you do not pay for service renewal within 30 days after the due date, your service will be terminated. Services suspended for late payment can be automatically re-activated and renewed by paying the overdue renewal invoice through the client area.

Disclaimer

Fluxy.uk cannot be held liable for system downtime, crashes, or data loss. Fluxy.uk has the right to terminate, suspend or cancel any client and or any service without notice or refund. We cannot be held liable for any predicted estimate of profits/income in which a client would have gained if their service was functioning. Certain services provided by Fluxy.uk are resold. Thus, certain equipment, routing, software, and programming used by Fluxy.uk are not directly owned or written by Fluxy.uk. Moreover, Fluxy.uk holds no responsibility for the use of our clients’ accounts. If any of our terms, policies or conditions are failed to be followed, the client account in question may be deactivated as well as all services/products attached to it. We reserve the right to remove any account without advance notice for any reason without restitution as Fluxy.uk sees fit. Fluxy.uk is not responsible for any client’s files, data or actions. FURTHERMORE, Fluxy.uk retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.